Octolens

Use Octolens for the connected workspace's social-listening data and monitoring setup.

Workflow

1. Classify the request as read-only lookup/analysis or an explicit monitoring mutation.
2. Load workspace context when the answer depends on company identity, competitors, enabled sources, or plan limits.
3. Prefer mention search for individual posts. Prefer analytics for counts, trends, sentiment breakdowns, and share of voice.
4. Load analytics context before composing analytics queries.
5. Resolve keyword, feed, and Slack destination IDs from live list or search results. Do not invent IDs.
6. Paginate when the requested scope exceeds one response, and state when results are sampled or incomplete.

Mutations

Write only when the user explicitly asked to create, change, pause, resume, accept/reject, or delete monitoring setup.