Shopify review triage - public low-star reviews to a P0-P3 brief

What this does

Takes rows of public Shopify App Store review text and produces one prioritized brief a product or support owner can act on: what kind of problem each review describes, how badly it can hurt, what to do first, and where the original wording came from.

It is built for independent Shopify app teams and the agencies that run their support - the case where low-star reviews arrive scattered across several listings plus a few watched competitors, and the failure mode is treating them all as equally urgent.

The rubric below is not invented here. It reproduces a publicly published rule set verbatim, so a manual pass and this skill sort the same row the same way. See Provenance for the source.

Hard rules

These are not style preferences. Breaking one makes the output worse than nothing.