CCAI Insights Configurable Dashboards Skill

This skill guides you in authoring, refining, validating, and synchronizing Contact Center AI (CCAI) Insights Configurable Dashboards.

CCAI Insights Configurable Dashboards allow users to build customizable, multi-tab reporting views with rich visualization widgets (Score Cards, Bar/Line charts, Pie charts, Tables, Sankey diagrams) powered by Vega-Lite specifications and SQL queries against conversation metrics.

1. Overview & Declarative YAML Schema

Dashboards are defined declaratively in dashboards.yaml:

version: "1.0"
project_id: "your-gcp-project-id"
location: "us-central1"