Help Center Article Generator

Turn support tickets into self-serve answers. Takes repeated questions, feature docs, or product specs and generates help center articles that reduce ticket volume.

Built for: Early-stage teams where the same 20 questions make up 80% of support tickets, and nobody has time to write help docs. The goal is to turn one afternoon of article generation into months of ticket deflection.

When to Use

• "Write help center articles for our top support questions"
• "Turn these support tickets into FAQ articles"
• "Generate docs for [feature]"
• "Build out our knowledge base"
• "Our support volume is too high — help me create self-serve content"

Phase 0: Intake

Content Source (provide any/all)

1. Support ticket export — CSV/list of recent tickets (subject, description, resolution). The skill will cluster them to find the top recurring topics.
2. FAQ list — Already know the top questions? Provide them directly.