jira-service-management

Installation
SKILL.md

jira-jsm

Complete ITSM (IT Service Management) and ITIL workflow support for Jira Service Management (JSM).

Risk Levels

Operation Risk Notes
List service desks/queues - Read-only
Get request/SLA status - Read-only
Search knowledge base - Read-only
List customers/orgs - Read-only
Create request - Easily reversible (can cancel)
Add comment (public) - Can delete
Add comment (internal) - Can delete
Create customer - Can remove
Create organization - Can delete
Create asset - Can delete
Transition request ! Can transition back
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Installs
4
GitHub Stars
20
First Seen
Feb 16, 2026