hr-service-delivery
HR Service Delivery for ServiceNow
HR Service Delivery (HRSD) streamlines employee services through cases, lifecycle events, and self-service.
HRSD Architecture
Employee Center (Portal)
├── HR Service Catalog
│ ├── HR Catalog Items
│ └── Requests → HR Cases
├── Knowledge Articles
└── My HR Cases
HR Cases (sn_hr_core_case)
├── Case Tasks
├── Lifecycle Events
└── Document Requests
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