reporting-dashboards
Reporting & Dashboards for ServiceNow
ServiceNow provides comprehensive reporting capabilities for data visualization and business intelligence.
Report Types
| Type | Use Case | Example |
|---|---|---|
| List | Tabular data | Incident list |
| Bar | Category comparison | Incidents by priority |
| Pie/Donut | Distribution | Tickets by category |
| Line/Area | Trends over time | Weekly ticket volume |
| Pivot Table | Multi-dimensional | Priority x Category |
| Single Score | KPI value | Open P1 count |
| Gauge | Progress/threshold | SLA compliance |
Creating Reports
List Report (ES5)
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