article-generation
Pass
Audited by Gen Agent Trust Hub on Sep 15, 2026
Risk Level: SAFEINDIRECT_PROMPT_INJECTIONCOMMAND_EXECUTION
Full Analysis
- [INDIRECT_PROMPT_INJECTION]: The skill ingests text from ServiceNow incidents, problems, and changes to construct KB articles, creating a surface where malicious instructions in those source records could potentially influence the agent's behavior during content generation.\n
- Ingestion points: Data is fetched from the
incident,problem, andchange_requesttables viaSN-Query-Tableand REST API endpoints.\n - Boundary markers: The skill does not implement specific delimiters or instructions to treat ingested ticket data as untrusted or to ignore embedded commands.\n
- Capability inventory: The skill can create and update records in the
kb_knowledgetable, create many-to-many relationships inm2m_kb_task, and executebashcommands.\n - Sanitization: There are no explicit instructions for sanitizing or escaping the content from ticket fields like
descriptionorclose_notesbefore they are interpolated into the KB article HTML template.\n- [COMMAND_EXECUTION]: The skill documentation utilizes theBashtool for demonstrating REST API calls to ServiceNow. While functional and restricted to the documented ServiceNow endpoints, standard execution environment security practices should be applied.
Audit Metadata