chat-summarization
Pass
Audited by Gen Agent Trust Hub on May 20, 2026
Risk Level: SAFEPROMPT_INJECTION
Full Analysis
- [PROMPT_INJECTION]: The skill is vulnerable to indirect prompt injection by processing untrusted data from chat logs. Adversarial instructions placed in a chat by a citizen could influence the agent's summarization or subsequent actions.
- Ingestion points: Untrusted content is retrieved from the
sys_journal_fieldandchat_queue_entrytables inSKILL.md. - Boundary markers: The skill lacks explicit delimiters or instructions to treat chat transcripts as untrusted data.
- Capability inventory: The agent has access to the
Bashtool and multiple ServiceNow data retrieval tools (SN-Query-Table,SN-Read-Record). - Sanitization: There is no evidence of filtering or sanitization of chat content before it is processed by the agent.
- [DATA_EXFILTRATION]: The skill accesses sensitive personal information (PII) including citizen names, emails, phone numbers, and accessibility needs from the
customer_contactandinteractiontables. While this is consistent with the skill's stated purpose, it establishes a data exposure surface if the agent's instructions are compromised.
Audit Metadata