Contract Query Enhancer

Overview

This skill transforms natural language contract search queries into precise ServiceNow queries, enabling users to find contracts without knowing table structures or encoded query syntax. It covers:

• Mapping conversational search terms to contract table fields and encoded query operators
• Resolving vendor names, contract types, and status values to their ServiceNow equivalents
• Translating date expressions ("expiring next quarter", "signed last year") to encoded date queries
• Understanding obligation-specific terminology and mapping to CLM obligation types
• Combining multiple search criteria into optimized compound queries
• Suggesting follow-up queries to refine broad result sets

When to use:

• When users search for contracts using business language rather than field names
• During contract discovery for audits, renewals, or due diligence projects
• When building contract reports that require specific filtering criteria
• When non-technical stakeholders need to find contracts without ServiceNow expertise
• For automated contract monitoring that triggers on natural language conditions