Control Objective Management

Overview

This skill provides comprehensive management of compliance control objectives in ServiceNow GRC. It covers:

• Creating and updating control objectives with regulatory context
• Assessing control effectiveness through testing and evidence review
• Mapping control objectives to SOX, GDPR, HIPAA, and other regulatory requirements
• Identifying control gaps where objectives lack adequate controls or testing
• Analyzing control coverage across profiles, policies, and citations
• Generating control effectiveness reports for audit and compliance review