csm-kb-generation

Pass

Audited by Gen Agent Trust Hub on Sep 15, 2026

Risk Level: SAFEINDIRECT_PROMPT_INJECTION
Full Analysis
  • [INDIRECT_PROMPT_INJECTION]: The skill is designed to ingest and process untrusted data from external records which could be influenced by third parties (customers or external users).
  • Ingestion points: The skill retrieves data from sn_customerservice_case (description, close_notes) and sys_journal_field (work_notes, comments) as shown in Step 1, Step 2, and Step 3 of the procedure in SKILL.md.
  • Boundary markers: Absent. The instructions do not provide specific delimiters or instructions for the agent to ignore potentially malicious commands embedded within the retrieved case data.
  • Capability inventory: The skill utilizes SN-Create-Record and SN-Update-Record to modify the knowledge base, uses SN-Execute-Background-Script for batch operations, and has access to the Bash tool for general system operations.
  • Sanitization: Absent. There is no evidence of specific sanitization, escaping, or filtering of the ingested case content before it is interpolated into article generation prompts.
Audit Metadata
Risk Level
SAFE
Analyzed
Sep 15, 2026, 11:45 AM