ESG Document Intelligence

Overview

This skill extracts and analyzes Environmental, Social, and Governance (ESG) data from documents and ServiceNow records. It covers:

• Extracting energy consumption, carbon emissions, and waste data from utility invoices and reports
• Mapping extracted metrics to ESG framework requirements (GRI, SASB, TCFD, CDP, CSRD)
• Tracking Scope 1, 2, and 3 greenhouse gas emissions across facilities and time periods
• Analyzing disclosure completeness against regulatory and voluntary reporting frameworks
• Generating ESG performance dashboards with trend analysis and benchmarking
• Identifying data gaps that could impact disclosure accuracy or compliance

When to use:

• During annual ESG/sustainability report preparation
• When processing utility invoices to update environmental metrics
• Before CDP, GRI, or CSRD disclosure submissions
• When leadership needs a snapshot of environmental performance
• During ESG audits requiring metric traceability to source documents