Invoice Management

Overview

This skill provides a structured approach to managing accounts payable invoices in ServiceNow Sourcing and Procurement Operations. It helps you:

• Extract and validate invoice data from the sn_proc_invoice table
• Match invoices to purchase orders using three-way matching (PO, receipt, invoice)
• Identify discrepancies between invoiced amounts, PO amounts, and received quantities
• Create and route invoice exception cases via sn_apo_invoice_case
• Track invoice approval workflows and payment readiness

When to use: When invoices need to be reviewed, matched against purchase orders and goods receipts, or when discrepancies require investigation and resolution.

Prerequisites