major-incident-email

Pass

Audited by Gen Agent Trust Hub on Sep 15, 2026

Risk Level: SAFEINDIRECT_PROMPT_INJECTION
Full Analysis
  • [INDIRECT_PROMPT_INJECTION]: The skill ingests data from external ServiceNow incident records, which represents a surface for indirect prompt injection.
  • Ingestion points: Data is retrieved from the incident table (short description, description) and sys_journal_field table (work notes, comments) in SKILL.md Steps 1 and 3.
  • Boundary markers: The generated email templates interpolate these fields directly into the output text without explicit delimiters or instructions to ignore embedded commands.
  • Capability inventory: The skill has write access to ServiceNow via SN-Update-Record, SN-Add-Work-Notes, and SN-Add-Comment tools, which could be abused if an injection is successful.
  • Sanitization: No sanitization or validation logic is specified for the external data before it is used by the agent to generate communications.
Audit Metadata
Risk Level
SAFE
Analyzed
Sep 15, 2026, 11:45 AM