Supplier Lifecycle Operations

Overview

This skill provides a repeatable supplier lifecycle workflow in ServiceNow® across four stages:

1. Onboarding
2. Qualification
3. Performance monitoring
4. Offboarding

Use this skill to reduce supplier risk, improve procurement consistency, and maintain clear audit evidence for supplier decisions.

Prerequisites

• Roles: sn_shop.procurement_administrator, sourcing or vendor operations equivalent, or admin
• Plugins: Sourcing and Procurement Operations enabled
• Access: Read/write to core_company, proc_sourcing_event, proc_po, sn_proc_invoice, ast_contract, and task
• Policy Inputs: Qualification criteria, risk thresholds, and offboarding policy