Supplier Recommendation

Overview

This skill provides a structured approach to recommending suppliers in ServiceNow Sourcing and Procurement Operations. It helps you:

• Evaluate suppliers based on historical delivery performance, quality, and responsiveness
• Analyze pricing competitiveness using PO and negotiation data
• Assess compliance status including contract terms and regulatory requirements
• Score suppliers across weighted criteria using scorecard methodology
• Identify risk factors such as geographic concentration, financial instability, and capacity constraints
• Generate ranked recommendations for sourcing decisions

When to use: When procurement teams need to select vendors for new sourcing events, evaluate existing supplier relationships, or build an approved vendor shortlist for a category.

Prerequisites