UI Actions

Overview

This skill covers creating and configuring UI Actions in ServiceNow:

• Form buttons (header/footer) and form context menu items
• List buttons, list context menu, and list choice actions
• Client-side scripts, server-side scripts, and combined execution
• Visibility conditions and role-based security
• Common patterns: Approve, Reject, Clone, Escalate, etc.
• Testing and debugging UI Actions

When to use: When you need to add custom buttons or menu items to forms and lists that execute client-side or server-side logic.

Who should use this: Developers and administrators who need to extend ServiceNow forms and lists with custom functionality.

Prerequisites