Update Set Management

Overview

Update sets are the foundation of ServiceNow configuration management. This skill covers:

• Creating properly named update sets
• Setting the current update set for development
• Tracking what's captured in an update set
• Moving records between update sets
• Preparing update sets for deployment
• Validating update sets before migration

When to use: Whenever making configuration changes in ServiceNow development or test instances.

Prerequisites

• Roles: admin or update_set_admin
• Access: sys_update_set and sys_update_xml tables