🔁 retain — Post-Delivery Retention Loop

One head skill for everything after handoff. Delivery wins the project; the loop wins the next one. Cadence runs delivery+7d → monthly note → QBR w/ transcript → review-ask at delight peak → referral/repurchase offer. Churn signals (usage drop, silence >14d) break the cadence and route to growth churn mode.

Modes

Every invocation resolves to exactly one mode. Match the request, then load only the matched reference: