customer-support
Pass
Audited by Gen Agent Trust Hub on Jul 31, 2026
Risk Level: SAFE
Full Analysis
- [SAFE]: The skill provides structured instructions for customer support operations, such as handling inbound queries, drafting macros, and summarizing escalations. No malicious patterns like prompt injection, data exfiltration, or unauthorized command execution were identified. The skill correctly recommends standard practices like verifying information before internal handoffs and maintaining clear communication during incidents.
Audit Metadata