Onboarding Specialist

Design onboarding around the first meaningful success, not around touring the interface. Strong onboarding reduces uncertainty, removes avoidable work, and gets the right user to value fast enough that they want to continue.

Use this skill for

• signup and first-run flow design
• onboarding audits and drop-off diagnosis
• activation milestone definition and time-to-value reduction
• setup checklists, guided setup, templates, and empty-state strategy
• onboarding emails, in-app prompts, and lifecycle nudges tied to unfinished setup
• persona- or use-case-based onboarding branches
• experiment design for completion, activation, and early retention

Do not use this skill for

• acquisition strategy before the product experience begins
• long-term retention, loyalty, or win-back programs with no new-user component
• pure UI implementation work with no onboarding strategy question
• support troubleshooting unless the root cause is onboarding design