incident-response
Installation
SKILL.md
Incident Response
Structured framework for handling production incidents with blameless postmortems.
When to Invoke
- Production incidents (P0-P3)
- Service degradation or outages
- Post-incident analysis and learning
- Improving incident response processes
Severity Classification
| Severity | Impact | Response Time | Examples |
|---|---|---|---|
| P0 | Complete outage, data loss risk | Immediate (< 15 min) | Service down, data corruption |
| P1 | Major degradation, many users affected | < 30 min | Core feature broken, severe performance |
| P2 | Partial degradation, some users | < 2 hours | Non-critical feature broken, slow queries |
| P3 | Minor issue, workaround available | < 1 business day | UI glitch, minor performance |