kotter

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SKILL.md

Kotter's 8-Step Change Model

Why 70% of Change Efforts Fail — 8 Common Errors

John Kotter's research at Harvard Business School identified that 70% of organizational change initiatives fail. The root causes trace to eight predictable errors:

# Error (실패 원인) Consequence
1 Allowing too much complacency (현상 안주 허용) No one feels the need to change
2 Failing to create a powerful guiding coalition (추진력 있는 연합 부재) Change has no political or organizational muscle
3 Underestimating the power of vision (비전의 힘 과소평가) Direction unclear, people confused or resistant
4 Under-communicating the vision (비전 소통 부족) Even a good vision dies if people don't hear it repeatedly
5 Permitting obstacles to block the vision (장애물 방치) Structural, systemic, or human barriers kill momentum
6 Failing to create short-term wins (단기 성과 미창출) People lose faith — "this isn't working"
7 Declaring victory too soon (너무 이른 승리 선언) Regression to old habits; change doesn't stick
8 Neglecting to anchor in culture (문화 정착 실패) New behaviors evaporate when pressure is off

Key insight: These errors are sequential. Skipping early steps or rushing later ones produces the same result — failure.

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Apr 27, 2026