Feedback Triage

When to Use

• Feedback channels are planned
• Need to define how feedback feeds roadmap
• PM prioritization process

Process

1. Rubric — Criteria for prioritization (impact, frequency, effort).
2. Escalation — When to escalate to stakeholders.
3. Cadence — Triage frequency (weekly, sprint).
4. Document — Triage rules for handoff.

Output