User Feedback Design

When to Use

• Feedback Channels Plan includes in-app feedback
• Need to design feedback form, NPS, bug report UI
• Producing UF-xxx and WF-xxx for feedback screens

Process

1. Reference — Feedback Channels Plan (touchpoints, placement).
2. Flow — Map feedback submission flow (entry → form → success/error).
3. Wireframe — Specify feedback UI (form fields, states, validation).
4. Trace — UF-xxx, WF-xxx, Covers: FR-xxx.

Output

• User flow(s) for feedback (UF-xxx)
• Wireframe specs for feedback UI (WF-xxx)