UX Usability Audit

Overview

Evaluate a product experience and turn observations into prioritized usability findings. Start by writing an audit plan, define the scope and target tasks, inspect the relevant surfaces, walk the key flows, record evidence-backed findings against explicit heuristics, then report severity, impact, and next actions.

This skill is not interaction mapping and not redesign work. The core job is to assess how well the current experience supports users in completing important tasks.

Workflow

1. Write the audit plan before evaluating.

• Record the product, scope boundary, target users, target tasks, audit goal, heuristic frame, and desired output.
• Decide whether the audit is broad, task-specific, or focused on one journey such as onboarding, checkout, search, or settings.
• Read audit-plan.md and use its template.

2. Lock the audit boundary and evaluation frame.

• Freeze what is in scope and what counts as success or failure for the target tasks.
• If an existing interaction map is available, use it as the audit surface; otherwise build enough local structure to audit confidently.
• Do not widen the audit scope mid-pass without stating the change.