/layers-observed-behaviour

Assumes /layers-intro has been loaded. This skill is a library of techniques, not a script — see "How to use these skills" there.

The observed behaviour layer is the closest we can get to reality — what users actually do, not what we think they do or wish they would. Everything above it is interpretation; this layer is the source.

It splits into two situations. Detect which applies and say so:

• Plan — no research yet; design a study.
• Synthesise — research material exists; make sense of it.

With partial research, synthesise what exists first, then plan to fill the gaps.

The decisions this layer makes