Support Response Drafting

Draft personalized, on-brand responses to customer support tickets that address issues effectively.

Configuration

Check for configuration in project CLAUDE.md:

customer-success:
  brand_voice: "friendly, professional, helpful"
  company_name: "YourCompany"
  support_email: "support@yourcompany.com"
  help_center_url: "https://help.yourcompany.com"
  response_templates: "./templates/support/"

Response Structure