Consult the Expert

Transform a raw problem description into a ready-to-send message that gives a zero-context expert enough background to actually help — without burying them in noise.

When to use

The user is stuck on a technical problem, weighing a decision, or hitting a blocker, and wants to ping someone more experienced for input. The recipient is a peer or senior — not a stranger, not a support channel — so the message stays direct and conversational.

Tone

• Casual, direct, peer-to-peer — assume they saw each other earlier today
• No greetings, sign-offs, or email-style formality
• Natural openers are fine and often clearest: "I have a problem with…", "I'm stuck on…", "I'm facing an issue where…"

Structure (in this order)

1. What the project is — one or two sentences so the rest of the message makes sense
2. The relevant component or area — where in the project the issue lives
3. The problem itself — what's happening, what's expected, or what decision is being weighed