Community Moderation Brief

Core Workflow

1. Identify the item, channel, policy or rule context, audience impact, visibility, prior action, decision owner, and deadline.
2. Summarize the issue without overstating intent, motive, identity, or rule violation.
3. Classify the moderation question: reply, hold, hide, remove, escalate, document, educate, or no action.
4. Draft options with rationale, likely tradeoffs, missing context, and required approvals.
5. Route legal, safety, sponsor, customer support, platform policy, privacy, child safety, harassment, doxxing, and crisis items to a human reviewer.
6. Keep moderation and community systems read-only unless the user approves a specific action.

Decision Guidance