Developer Churn

This skill helps you understand why developers leave, identify at-risk users before they churn, and win back those who've already left. No guilt trips or desperate discounts — just honest understanding and genuine value.

Before You Start

1. Load your developer audience context:

   • Check if .agents/developer-audience-context.md exists
   • If not, run the developer-audience-context skill first
   • Understanding your developers' alternatives and pain points is critical for churn analysis

2. Gather your data:

   • Current churn rate by segment
   • Most recent churned users (last 30-90 days)
   • Support ticket history for churned users
   • Usage patterns before churn
   • Exit survey data (if any)