audit-ux-journeys — User-Story, Task-Completion & IA Audit

A site can pass every per-page heuristic and still fail its users: every page individually clean, yet nobody can find the feature, the checkout takes nine steps with two dead ends, and the nav is organized by the database schema instead of the user's mental model. audit-ux judges pages; this skill judges paths and structure — whether real user stories can actually be completed, and whether the information architecture makes the product findable.

The 2026 practitioner consensus is consistent: a UX audit is not a list of personal opinions — it derives from user goals, walks the actual journeys, audits navigation/IA against mental models, and grounds findings in behavioral evidence (funnels, drop-offs, session behavior) wherever data exists. When no data exists (pre-launch), the correct method is qualitative walkthroughs, labeled as assumptions — not silence, and not fake certainty.

Before ANY browser interaction, read protocol-browser-anti-stall and apply its rules to every step.