Incident Commander Guide

Lead incident response with structured communication, clear ownership, and systematic resolution.

Incident Commander Role

The IC (Incident Commander) is responsible for:

• Coordination: Ensuring right people are engaged
• Communication: Keeping stakeholders informed
• Decision-making: Making calls when consensus isn't possible
• Documentation: Ensuring timeline is captured

The IC does NOT need to be the person fixing the problem.

Incident Severity Levels