performance-scorecard
performance-scorecard
Description
Performance scorecard design, post-matter feedback, QBR preparation, and firm comparison for in-house legal ops teams managing outside counsel relationships. Build a scorecard framework with quantitative and qualitative criteria calibrated to your team's maturity level. Produce post-matter feedback forms for supervising attorneys to complete at matter close. Prepare a QBR pack — agenda, period data summary, and firm-facing talking points — for structured business reviews. Produce a comparative firm scorecard for panel decision-making. Trigger on: 'design a performance scorecard', 'how do we evaluate our firms', 'build us a scorecard', 'post-matter feedback form', 'QBR', 'quarterly business review', 'prep for the firm review', 'compare the firms', 'rank our panel', 'evaluate outside counsel', 'annual firm review'.
What This Skill Does
Produces the operational tools for evaluating outside counsel performance — the scorecard framework, the feedback forms, the QBR preparation materials, and the comparative data structures that inform panel decisions. Encodes the methodology for collecting, aggregating, and acting on firm performance data across the full relationship lifecycle.
This skill does NOT:
- Review individual invoices for billing compliance — use invoice-review-compliance (OCM Skill 6)
- Design the panel structure or define selection criteria — use panel-design-selection (OCM Skill 2)
- Run the periodic panel review or manage firm exit processes — use panel-review-rationalisation (OCM Skill 8)
- Produce the original matter instruction that sets performance expectations — use matter-allocation-instruction (OCM Skill 5)