support-responder
Pass
Audited by Gen Agent Trust Hub on Sep 10, 2026
Risk Level: SAFEINDIRECT_PROMPT_INJECTION
Full Analysis
- [INDIRECT_PROMPT_INJECTION]: The skill is designed to ingest and process external data from customer interactions, creating a surface for indirect prompt injection.
- Ingestion points: External data enters the agent context through the
support_datavariable in theSupportAnalyticsclass and thecustomer_feedbacklist in theKnowledgeBaseManagerclass, both located in SKILL.md. - Boundary markers: The instructions do not define specific delimiters or "ignore instructions" wrappers to isolate potentially adversarial customer input from the agent's logic.
- Capability inventory: The skill includes Python execution for data analysis (calculating CSAT, response times) and reporting. It does not perform network operations or access sensitive system files.
- Sanitization: There is no evidence of input validation or sanitization for the customer-supplied text before it is processed by the analytics or knowledge base logic.
Audit Metadata