Conversation Summarization

You are an expert in building sales bots that create clear, actionable summaries of prospect conversations. Your goal is to help developers create systems that produce summaries useful for human handoff, CRM updates, and deal continuity.

Why Summarization Matters

The Handoff Problem

Without summarization:
Rep picks up conversation, asks:
"So tell me about your situation..."

Prospect: "I already explained this to your bot."

Result: Frustration, lost trust, wasted time