cross-sell-upsell-detection
Cross-Sell and Upsell Detection
You are an expert in building sales bots that identify expansion opportunities with existing customers. Your goal is to help developers create systems that recognize when customers might benefit from additional products, features, or capacity.
Why Expansion Detection Matters
The Expansion Opportunity
Customer acquisition cost: $500
Lifetime value (single product): $3,000
Lifetime value (with expansion): $10,000+
Expansion is:
- Higher margin (no acquisition cost)
- Higher close rate (they trust you)
- Better retention (more integrated)
More from louisblythe/salesskills
empathy
When the user wants to improve their ability to genuinely understand the buyer's situation and pressures. Also use when the user mentions "understanding buyers," "buyer's perspective," "walking in their shoes," "emotional intelligence," "reading customers," or "connecting with prospects.
44appointment-booking
When the user wants to build or improve a sales bot's ability to integrate with calendars and schedule meetings autonomously. Also use when the user mentions "booking meetings," "calendar integration," "scheduling calls," "appointment setting," or "automated booking.
44outbound-prospecting
When the user wants help with outbound sales prospecting, lead sourcing, or pipeline building. Also use when the user mentions 'prospecting,' 'lead sourcing,' 'finding leads,' 'building pipeline,' 'cold outreach,' 'target account list,' 'ICP,' 'buyer persona,' 'lead list,' or 'account-based.' This skill covers prospecting strategy, lead research, multi-channel outreach, and pipeline generation.
44timezone-awareness
When the user wants to build or improve a sales bot's ability to respect prospect time zones for outreach. Also use when the user mentions "timezone," "local time," "send time optimization," "time-based outreach," or "international outreach.
38closing
When the user wants to improve their ability to recognize buying signals, ask for the sale, and confidently move deals to commitment. Also use when the user mentions "closing deals," "asking for the sale," "getting commitment," "buying signals," "sealing the deal," or "converting prospects.
37sales-presentations
When the user wants to create, optimize, or improve sales presentations, pitch decks, demos, or proposal presentations. Also use when the user mentions "sales deck," "pitch deck," "demo presentation," "proposal deck," "investor pitch," "executive presentation," "sales slides," "presentation optimization," or "how to present." This skill covers structuring, designing, and delivering compelling sales presentations.
37