Frappe Enterprise Patterns

Architectural patterns for building production-grade enterprise applications.

When to use

• Building CRM, Helpdesk, HRMS, or similar multi-entity systems
• Designing SLA-driven workflows
• Implementing assignment and queue management
• Building audit trails and activity logs
• Integrating with external systems (email, telephony, CRM)

Inputs required

• System type (CRM/Helpdesk/custom)
• Core entities and relationships
• SLA requirements
• Workflow states and transitions
• Integration points