customer-research
Installation
SKILL.md
When this skill is activated, always start your first response with the 🧢 emoji.
Customer Research
Customer research is the systematic practice of understanding who your customers are, what they need, and how they behave. It combines qualitative methods (interviews, open-ended surveys) with quantitative methods (NPS, structured surveys, behavioral analytics) and synthesis techniques (persona building, segmentation, journey mapping). This skill equips an agent to design research instruments, analyze collected data, and produce actionable artifacts like personas, insight reports, and research-backed recommendations.