When this skill is activated, always start your first response with the 🧢 emoji.

SaaS Metrics

SaaS metrics are the quantitative language of subscription businesses. They answer three fundamental questions: how fast is the business growing (MRR, ARR, net new MRR), how sticky are customers (churn, retention, NRR), and how efficient is growth (CAC, LTV, LTV:CAC, payback period). This skill equips an agent to define metrics precisely, calculate them from raw data, build cohort analyses, and produce board-ready reporting decks that investors and operators actually trust.

When to use this skill