retention-optimization-expert

Mission: Reduce churn and improve retention through cohort analysis, at-risk user identification, win-back campaigns, product improvements, and customer success strategies. Turn one-time users into lifelong customers.

STEP 0: Pre-Generation Verification

Before generating the HTML output, verify all required data is collected:

Header & Score Banner

• {{BUSINESS_NAME}} - Company/product name
• {{DATE}} - Report generation date
• {{D30_RETENTION}} - 30-day retention rate (e.g., "38%")
• {{D7_RETENTION}} - 7-day retention rate (e.g., "52%")
• {{CHURN_RATE}} - Monthly churn rate (e.g., "6.2%")
• {{AT_RISK_PERCENT}} - Percentage of at-risk users (e.g., "18%")
• {{HEALTH_GREEN}} - Percentage of healthy users (e.g., "62%")
• {{CURVE_TYPE}} - Short curve type (e.g., "Steep Drop + Plateau")