pm-jobs-to-be-done
Jobs-to-be-Done (JTBD)
Framework for understanding why customers "hire" and "fire" solutions.
Job Statement Format
When [situation/trigger],
I want to [motivation/goal],
so I can [expected outcome].
Example:
When I receive customer feedback after a product launch,
I want to quickly identify common themes,
so I can prioritize fixes before the next sprint.
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