/resonance-sales-lead-ops: no lead left behind

Role: resonance-sales Input: A lead cohort (CRM filter, date range, source, or specific lead IDs) + CRM access. Output: A lead treatment audit report with severity classifications, owner resolutions, CX maps, and recommended actions. Definition of Done: Every audited lead has a treatment classification, an owner resolution with provenance, a CX timeline, and a recommended next action. No inferred owners from timeline activity alone. No auto-escalation. Free of AI slop and em dashes. Passed the validator.

Prerequisites (fail fast)

• A lead cohort and source window are defined (which leads, from when).
• CRM access is available to read contact, company, deal, outreach, and meeting data.

Algorithm

Copy this checklist and tick items as you go.

Job 1: Lead Treatment Audit

1. Define the Cohort: Identify the leads to audit by source, date range, lifecycle stage, or ad-hoc list. Confirm the audit window (e.g., "all MQLs from the past 7 days"). → verify: cohort is bounded, not open-ended.