Disqualification Handling

Handle disqualified leads with a graceful breakup email that leaves the door open for future re-engagement.

When to Use

• "This prospect said no — handle it"
• "Lead went dark — close it out"
• "Send a breakup email to [prospect]"
• "Disqualify [lead] and log them"

Prerequisites

• ORTHOGONAL_API_KEY
• ANTHROPIC_API_KEY
• PEPPER_EVENT_SECRET + PEPPER_CLOUD_URL
• Gmail connected via Composio (connect at Settings → Integrations in Pepper Cloud dashboard)

Workflow