capability-mapping
Business Capability Mapping
Create hierarchical business capability models that bridge strategy and architecture. Based on BABOK v3 Business Capability Analysis (10.6).
What is a Business Capability?
A business capability defines "what" a business does at its core, independent of:
- How it's done (processes)
- Who does it (organizational structure)
- Where it's done (locations)
Capabilities are stable over time, even as processes, technology, and org structure change.
Capability Hierarchy
| Level | Scope | Example | Description |
|---|---|---|---|
| L1 | Domain | Customer Management | Strategic capability areas (typically 8-15) |
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