Value Stream Mapping

Create Lean value stream maps to visualize flow, identify waste, and design improvement opportunities. Based on Lean manufacturing principles adapted for knowledge work.

What is a Value Stream?

A value stream is the sequence of activities required to deliver value to a customer, from request to delivery. Value stream mapping (VSM) visualizes this flow to identify:

• Value-adding activities - Steps that directly create customer value
• Waste (Muda) - Steps that consume resources without adding value
• Flow problems - Bottlenecks, delays, and inefficiencies

The 8 Wastes (TIMWOODS)