Chatwoot

Chatwoot is an open-source customer engagement platform. It allows businesses to manage conversations from various channels like email, website live chat, and social media in one place. Support teams and customer service agents use it to communicate with and support their customers.

Official docs: https://www.chatwoot.com/docs/home

Chatwoot Overview

• Conversation
  • Message
• Contact
• Agent
• Label
• Team
• Inbox
• Canned Response
• Report
• User