Freshservice

Freshservice is a cloud-based customer support software that helps businesses manage and resolve customer issues. It's used by IT teams and customer service agents to streamline ticketing, automate workflows, and improve customer satisfaction. Think of it as a help desk and service management solution.

Official docs: https://api.freshservice.com/

Freshservice Overview

• Ticket
  • Note
• Agent
• Group

Use action names and parameters as needed.

Working with Freshservice

This skill uses the Membrane CLI to interact with Freshservice. Membrane handles authentication and credentials refresh automatically — so you can focus on the integration logic rather than auth plumbing.