Jira Service Desk

Jira Service Desk is a help desk and service management software. IT teams and customer service departments use it to manage requests, incidents, problems, and changes. It helps streamline workflows and improve customer satisfaction.

Official docs: https://developer.atlassian.com/cloud/jira/service-desk/rest/api-group-request/

Jira Service Desk Overview

• Customer Request
  • Comment
• Organization
• Service Desk
• Insight Object
• Automation Rule
• SLA
• User
• Group
• Project
• Issue Type